Draft, pending legal review
Withdrawal notice
This translation is for information only. The German Widerrufsbelehrung is the authoritative version.
This notice applies to consumers (§ 13 BGB) where a contract is concluded off business premises or at a distance. Businesses have no statutory right of withdrawal.
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day of the conclusion of the contract.
To exercise the right of withdrawal, you must inform us (Hofglanz Frankfurt, Zum Köpperner Tal 44, 61381 Friedrichsdorf, phone: +49 152 39604753, email: info@hofglanz-reinigung.com) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated to us your withdrawal from this contract, in comparison with the full coverage of the contract.
Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract.)
- To Hofglanz Frankfurt, Zum Köpperner Tal 44, 61381 Friedrichsdorf, email: info@hofglanz-reinigung.com:
- I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of consumer(s)
- Address of consumer(s)
- Signature of consumer(s) (only if this form is notified on paper)
- Date
(*) Delete as appropriate.
Starting work before the withdrawal period ends
As a rule, we start work only after the withdrawal period has ended. We start earlier only if you expressly request this. The request must reach us before work begins. If the contract was concluded off business premises, you must send it on a durable medium, for example by email, by letter or signed on paper.
If you withdraw after work has begun, you pay the proportionate amount stated above. The basis is the agreed total price (§ 357a(2) BGB). For a subscription, the total price is the price for the agreed term. Your right of withdrawal expires when the service has been fully performed, if you previously expressly agreed to the start before the end of the withdrawal period and confirmed that you know this (§ 356(5) no. 2 BGB).
You can use this text:
"I expressly request that Hofglanz Frankfurt begin the agreed service before the withdrawal period ends. I am aware that if I withdraw I must pay for the part of the service provided by then, and that my right of withdrawal expires when Hofglanz Frankfurt has fully performed the contract."
- Contract or quote dated:
- Name and address:
- Date and signature (only if notified on paper):